Dot Clipping – Terms and Conditions for Photo Editing Services
1. Scope of Services
Dot Clipping provides photo editing services to clients worldwide. Our services include but are not limited to, clipping path, background removal, image masking, photo retouching, and more. We offer our services through our website, email, and other electronic means.
2. Acceptance of Terms and Conditions:
By using Dot Clipping’s services, you agree to be bound by these terms and conditions. If you do not agree with any of the terms and conditions, please do not use our services.
3. Payment and Pricing:
We charge our clients based on the complexity of the project, the number of images, and the turnaround time. We reserve the right to change our pricing at any time without prior notice. Payment for our services is due upon completion of the project, and we accept payment through PayPal or any major credit card.
4. Quotes & Orders
In order to ensure that our clients receive the highest quality service and products, Dot Clipping maintains strict policies regarding orders and quotes. If a client’s order does not match the sample provided in the original quote, Dot Clipping reserves the right to cancel the order. In this scenario, we will provide the client with a new quote, allowing them to place a separate order for their desired product. Additionally, if a client uses an order template that differs from the type or category of images used in the original quote, Dot Clipping may cancel the order and provide a new quote for the client to use when placing a separate order. By adhering to these policies, we can ensure that our clients receive accurate and consistent service from Dot Clipping.
5. Quality:
We are committed to providing high-quality photo editing services. If you are not satisfied with our work, please let us know within 24 hours of receiving the final images, and we will work with you to resolve the issue.
6. Turnaround Time:
We understand the importance of timely delivery, and we strive to complete all projects within the agreed timeframe. However, we cannot guarantee the turnaround time for large or complex projects, and we will communicate any delays to our clients as soon as possible.
7. Revisions:
We offer one round of revisions at no additional cost. If you require additional revisions, we will charge an additional fee.
8. Refunds and Cancellation:
We offer refunds if our clients are not satisfied with the quality of our work. However, we reserve the right to refuse a refund if the client’s demands exceed the scope of the original project. Clients can cancel their order at any time before the project’s completion, but we reserve the right to charge a cancellation fee.
10. Copyright and Ownership:
We respect our client’s intellectual property rights, and we do not claim ownership of any images or photos provided to us. However, we reserve the right to use our clients’ images for promotional purposes on our website and social media channels.
11. Confidentiality and Security:
We take the confidentiality and security of our clients’ images seriously. We use secure servers and file transfer protocols to protect our clients’ data and ensure that their images remain confidential.
9. User Guidelines
As Dot Clipping, a photo editing agency, we take intellectual property rights seriously and expect our users to do the same. In order to ensure that we can continue to provide our services via our website, we have established the following guidelines for users:
- Do not copy, redistribute, reproduce, “rip,” record, transfer, perform, display to the public, or make available to the public any part of the Dot Clipping website or its content, or otherwise use the Dot Clipping service or content in a way that infringes on intellectual property rights such as copyright.
- Do not use the Dot Clipping service to import or copy any local files that you do not have the legal right to import or copy.
- Do not transfer copies of cached content from an authorized device to any other device via any means.
- Do not reverse-engineer, decompile, disassemble, modify, or create derivative works based on the Dot Clipping service or content unless permitted by applicable law.
- Do not circumvent any technology used by Dot Clipping, its licensors, or any third party to protect the content or the service.
- Do not sell, rent, sublicense, or lease any part of the Dot Clipping service or content.
- Do not circumvent any territorial restrictions applied by Dot Clipping or its licensors.
- Do not manipulate the services by using a script or other automated processes.
- Do not remove or alter any copyright, trademark, or other intellectual property notices contained on or provided through the Dot Clipping service.
- Do not provide your password to any other person or use any other person’s username and password.
- Do not “crawl” the Dot Clipping service or otherwise use any automated means (including bots, scrapers, and spiders) to collect information from Dot Clipping.
- Do not sell a user account or accept any compensation, financial or otherwise, for it.
Posting any User Content that violates these guidelines may result in immediate termination or suspension of your Dot Clipping account. You also acknowledge that Dot Clipping may reclaim your username for any reason.
You are solely responsible for keeping your password confidential and secure, as it protects your user account. You understand that you are responsible for all use of your username and password on the service. If you believe that your username or password has been lost, stolen, or accessed by unauthorized parties, please notify us immediately and change your password as soon as possible.
12. Communication:
We strive to maintain open communication with our clients throughout the project’s duration. Clients can contact us through email or our website’s live chat feature, and we will respond as soon as possible.
13. Changes to Terms and Conditions:
We reserve the right to make changes to these terms and conditions at any time without prior notice. It is the clients’ responsibility to review the terms and conditions periodically to stay up-to-date with any changes.
In conclusion, Dot Clipping is a professional photo editing agency committed to providing high-quality services to our clients worldwide. By using our services, clients agree to our terms and conditions, which cover payment and pricing, turnaround time, refunds and cancellations, copyright and ownership, confidentiality and security, communication, and changes to terms and conditions. We look forward to working with you and providing the best photo editing services possible.